Privacy policy

Privacy Policy

Effective Date: 11 July 2026

At Rootslane Technology Private Limited ("Rootslane", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from www.rootslane.in.

Information We Collect

We may collect the following information when you use our website:

  • Name

  • Email address

  • Mobile number

  • Delivery and billing address

  • Order details

  • Payment information (processed securely through our payment partners)

  • Device, browser and website usage information

How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate order updates and customer support.

  • Improve our website, products and services.

  • Prevent fraud and maintain the security of our platform.

  • Comply with legal and regulatory requirements.

Payment Information

Payments made on Rootslane are processed through secure payment service providers. Rootslane does not store your complete debit card, credit card or banking credentials on its servers.

Information Sharing

We do not sell or rent your personal information.

Your information may be shared only with trusted service providers involved in operating our business, including payment partners, logistics partners, technology providers and government authorities where required by law.

Data Security

We use reasonable administrative, technical and organizational measures to safeguard your personal information. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Cookies

Our website may use cookies and similar technologies to improve website functionality, analyse traffic and enhance your shopping experience. You can manage cookie preferences through your browser settings where applicable.

Your Rights

You may request access to, correction of or deletion of your personal information by contacting us. We will process such requests in accordance with applicable laws.

Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact Us

Rootslane Technology Private Limited

Registered Office:

A3/1102, Tulip Yellow
Sector 69, Badshahpur
Gurgaon – 122101
Haryana, India

Email: rootslanetech@gmail.com

Customer Care: +91-8796489333